Complaint Consumer

Welcome to the information service for BMI complaints. Through this page you can get information related to complaints you have. Please follow the following consumer complaint instructions.

Oral Complaints

Send your complaint orally to us.
Contact us immediately:
Customer Care Center
PT Berdikari Manajemen Investasi
Telp. (62-21) 50835045

Written Complaints

Make sure you prepare the following documents:
  • Customer / Representative Identity
  • Power of Attorney (if represented)
  • Customer Complaint Form ( Unduh )

Send official data and letters to:
PT Berdikari Manajemen Investasi
Gedung Metropolitan Tower, Lantai 12
Jalan RA. Kartini Kav. 14, TB Simatupang Cilandak
Jakarta 12430

Complaint Resolution
Oral: Max. 5 Working Days
Written: Max. 20 Working Days
Extension time: Max 20 Working Days

Complete and upload the following complaint data:

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